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Quality Management Systems in SiCompounding (Part 1): Managing OOS

Quality management is not a separate process, it’s part of daily pharmacy operations.
That’s why SiCompounding includes a built-in Quality Management System, designed to help pharmacies identify, track, and resolve quality issues directly within their existing workflows.

Managing OOS within daily operations

In SiCompounding, Out of Specification (OOS) events can be created and linked to multiple activities, including:

  • Order entry
  • Compounding
  • Verification
  • Shipping

This allows quality events to be documented at the moment they occur, without relying on external tools or manual follow-ups.

Centralized visibility with the OOS dashboard

All OOS events are tracked in a dedicated OOS dashboard, giving managers and quality teams clear visibility into:

  • Open investigations
  • Status and progress
  • Trends across workflows

This centralized view supports better oversight and more consistent quality processes.

Notifications and investigations

When an OOS is created, notifications are automatically sent to designated managers and quality assurance team members.
From there, investigation reports can be created and documented directly in SiCompounding, ensuring traceability and accountability throughout the process.

Escalation to CAPA

When required, an OOS can be escalated to a CAPA (Corrective and Preventive Action), keeping quality management aligned with regulatory expectations and internal procedures.

How does CAPA work in SiCompounding?
We’ll cover that in Part 2 of this series.

See how quality management is integrated into real pharmacy workflows.
Schedule a demo to explore SiCompounding’s Quality Management tools.

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