Starting July 1st, 2024, Nebraska will use version 5.0 of the American Society for Automation in Pharmacy (ASAP) standard for Prescription Drugs Monitoring Programs (PDMP). SiCompounding now supports versions 4.1, 4.2, 4.2A, 4.2B, and 5.0 to cover all the State's requirements to report automatically the dispense of controlled substances. In this version, users can easily update the PDMP version for each State to meet the announced deadlines.
SiCompounding build-in to way SMS communication allows the pharmacy to establish a fast, secure, and efficient channel with Patients and Prescribers, sending alerts and notifications related to prescriptions and orders. You can bring your Twilio number or link your Whippy account to get text messaging to a new level. In this version, users can now create new SMS templates and use them during a conversation. In addition, we updated the user interface of the Chat tool adding productivity improvements.
In addition to the user name and password required to sign in, users can now set a PIN that can be used to verify records, unlock the Point of Sale screen, or override the process by a supervisor. PINs can be manually created by a user or dynamically assigned by the system after the first login daily. Users can print the PIN in the form of a QR code to scan when needed.
SiCompounding now tracks every time a user prints documents and labels. This new functionality allows the user to access the print logs under Orders, Dispenses, and Prescription records, and alerts when a prescription label has been printed more than once.
Release Date: May 23th, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This release includes new features, fixes, and speed improvements in multiple areas of the system.
Keeping up to date with all the updates and being aware of all features and improvements introduced in every version is fundamental to getting the best of SiCompounding. Now, under the Help menu, there is a new option named "Version Notes" where you can find the list of recent versions and a log with all the changes.
In addition, when you log in the first time, it will show a window with the version information.
Release Date: May 8th, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This release includes new features, fixes, and speed improvements in multiple areas of the system.
Managing duplicate records is a persistent issue in all database systems. No matter how hard we try to avoid this situation, there is always a possibility that we finish with a new version of an existing record. Having a comprehensive process to identify possible duplicate records and the related information in other sections of the system provides a deep insight into the existing data and how to proceed.
In this version, we are introducing the "Merge Patients" functionality. We build checks and balances to ensure only possible duplicate records can be selected for this process and created a scoring system to identify the "Main" profile vs. "Duplicate" profiles.
The process has four simple steps:
In this version, we are expanding the capabilities of SiCompounding to cover all options a Pharmacy could use a Fax as a communication option.
Create a Fax:
Creating a fax is now easier than ever, you can start a Fax from a Physician's record or the eFax Dashboard, add as many documents as you need, and we will combine them into a single file.
Request Rx Change by Fax:
Requesting a prescription change to the prescriber and then managing all the requests, has never been easier. A new queue in the Prescription Dashboard is now tracking all the requests with options to resend as a reminder, dismiss the request, and auto-complete when a new prescription is received.
During the prescription data entry, a new option allows to send a fax to the prescriber requesting a "Change" to the original prescription. In addition, you can add other support documents to the request that will be combined into a single fax.
Resend Renewal Request by Fax:
We added an easy option to resend a Renewal Request by Fax. Using the three dots at the right end of the record, use "Resend Fax".
If you are part of our Beta Program you will have access to the future of Compounding Production Management. With a simple drag-and-drop interface and the ability to create custom "queues" for Technicians or Hoods that can be filtered by Sterile, Non-Sterile, Hazardous, and Compounding Status, you can manage the Lab from anywhere.
A new section has been added to track all login sessions from the selected computer terminal.
Release Date: April 17th, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This release includes new features, fixes, and speed improvements in multiple areas of the system.
Release Date: April 4th, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This release included new integrations that increase SiCompounding automation capabilities, plus fixes and speed improvements in multiple areas of the system.
HubSpot is a comprehensive inbound marketing, sales, and customer relationship management (CRM) platform designed to help businesses attract visitors, convert leads, and close customers. It offers a range of tools for marketing automation, content management, email marketing, social media management, analytics, and more. HubSpot is known for its user-friendly interface and its ability to integrate various aspects of marketing and sales activities into one centralized platform.
When a patient or prescriber is created in SiCompounding, the contact information is synced to Hubspot, and a person's Hubspot ID is linked back to the patient or prescriber record for future use. SiCompounding synchronizes the existing "segments/groups" in Hubspot and can apply that segmentation based on multiple rules like Therapeutical Class, State, or Zip Code.
With this integration, pharmacies can efficiently manage customer relationships, track prescription refills, send targeted promotional offers or reminders, and provide personalized service based on customer preferences and behavior. Overall, the integration of HubSpot with SiCompounding empowers pharmacies to streamline their marketing efforts and deliver better experiences for their customers while driving business growth.
SendGrid is a cloud-based email delivery platform that provides businesses with a reliable and scalable solution for sending transactional and marketing emails. It offers features such as email templates, email scheduling, delivery optimization, and detailed analytics to help businesses effectively engage with their audience and drive better email performance.
By leveraging SendGrid's capabilities, pharmacies can automate and personalize their patient communication workflows, including appointment reminders, lab result notifications, prescription refill reminders, and general health education emails.
Through this integration, SiCompounding can send automated emails triggered by specific events or patient actions recorded within the system, ensuring timely and relevant communication. SendGrid's analytics also enable practices to track email delivery rates, open rates, click-through rates, and other metrics to evaluate the effectiveness of their communication strategies and optimize engagement with patients.
We partnered with OutcomeMD and Alliance for Pharmacy Compounding (APC) to create an integration that will accelerate the adoption of this service for APC Facility Members.
When dispensing a prescription, SiCompounding will send the dispense information to OutcomeMD to match the medication and medical conditions with an existing survey and send it to the patient for completion by SMS or email.
OutcomeMD is a patient engagement and outcomes tracking platform designed to streamline the collection and analysis of patient-reported outcomes (PROs) in healthcare practices. It enables healthcare providers to gather valuable data directly from patients regarding their symptoms, treatment experiences, and overall well-being, thereby facilitating evidence-based decision-making and improving patient care.
Through OutcomeMD, healthcare providers and pharmacies can customize surveys and questionnaires to gather specific information relevant to their practice areas. Patients can conveniently complete these surveys via a mobile app or web portal, making it easier to collect real-time data on treatment effectiveness, patient satisfaction, and quality of life.
The platform also offers features such as automated reminders, secure messaging, and data analytics tools, allowing healthcare providers to track patient progress over time, identify trends, and adjust treatment plans accordingly. By incorporating patient-reported outcomes into clinical workflows, OutcomeMD helps practices deliver more personalized care, improve patient outcomes, and optimize practice efficiency.
Release Date: March 27th, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This release included fixes and speed improvements in multiple areas of the system.
Release Date: March 19th, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This release introduces new integrations to continue expanding SiCompounding capabilities supporting new technologies that increase efficiency and interoperability. We included as well fixes and speed improvements in multiple areas of the system.
Isak Computing and Vow Inc. complete the integration with Vow eFax services allowing SiCompounding users to send and receive faxes in the existing workflow. This new integration is expanding Vow services within SiCompounding, and adding to the existing IVR capabilities released on version 1.1.100.
These are some of the features related to the eFax integration:
Release Date: January 31st, 2024
*Some of these changes may have already been implemented if you are part of our Beta Program.
This major release introduces new products and integrations to continue expanding SiCompounding capabilities to continue supporting new technologies that increase efficiency and interoperability. We included as well fixes and speed improvements in multiple areas of the system.
Introducing SiCompounding Intelligence TM. This new feature uses all interaction data collected during the compound process to detect if a pharmacist intervention is needed. When using SiCompounding Intelligence in the compounding workflow, it will verify compounding steps when certain criteria have been met.
SiCompounding Intelligence TM will follow USP<1163> Quality Assurance in Pharmaceutical Compounding, and verify the Weight Assessment on final units to accelerate the quality process, saving time and increasing efficiency when combined with the Hood Mode TM functionality.
SiCompounding Intelligence TM will continue expanding to other areas in future versions.
Isak Computing and VOW Inc. complete the integration with their Interactive Voice Response (IVR) services.
SiPrescribe is a prescriber portal that connects with SiCompounding and allows doctors to send compounding electronic prescriptions in seconds.