Automated Text Message Updates
Clear and timely communication is one of the most important parts of the pharmacy experience. With SiCompounding’s automated text messaging, patients receive real-time updates on the status of their prescriptions, without any manual work from your team.
Keep Patients Informed Automatically
SiCompounding can send text notifications as an order moves through the workflow, including updates such as:
- Your prescription is in the pharmacy
- Your prescription is ready for pharmacist check
- Your prescription is ready for shipment
These automated messages help patients stay informed and reduce the need for phone calls, follow-ups, or status requests.
Improved Communication and Customer Service
By offering clear communication at every stage, pharmacies can:
- Strengthen pharmacy-patient engagement
- Reduce uncertainty and improve patient satisfaction
Provide a customer experience consistent with what people expect from modern services like Uber Eats, Domino’s, and other real-time tracking platforms
Bringing Pharmacies Into the Mainstream
Patients are already accustomed to instant updates in other areas of their daily lives. SiCompounding brings that same modern experience into pharmacy operations, helping pharmacies stay current, competitive, and customer-focused.
Want to see how automated texting fits into your workflow?
Schedule a demo to explore the communication tools inside SiCompounding.
