Email and SMS Integration in SiCompounding: Simple, Secure, and Compliant

Communication isn’t optional in pharmacy, it’s essential. Patients expect timely updates, pharmacies must stay compliant, and teams need clear workflows. SiCompounding brings email and SMS capabilities directly into the platform.

Email Integration

Within SiCompounding, pharmacies can:

• Configure their own domain/server or use the built-in relay.
• Enter details like server name, port, encryption type (SSL, TLS, or none), and authentication method.
• Add a confidentiality/privacy statement, ensuring every outgoing message includes the right compliance language.

SMS Integration (Twilio)

SiCompounding integrates directly with Twilio, making patient texting simple:

• Configure with account SID, authorization token, and phone number.
• Send and receive patient updates, reminders, and confirmations.
• Use approved campaigns for outbound texts, with support for handling replies via the PBX/IP configuration provided during setup.

These features mean pharmacies can manage patient communication directly within SiCompounding, without juggling third-party tools.

By embedding email and SMS integrations into the platform, SiCompounding helps pharmacies keep patients informed, meet compliance requirements, and reduce time spent on manual communication tasks.

Schedule a demo to see how SiCompounding streamlines pharmacy communication.